Today, representatives of the exchange commented on rumors that the personal data of hundreds of millions of users had allegedly been put up for sale. Customer support stated that an examination of the available data samples revealed no signs of a breach of Binance’s infrastructure. The company is confident that this is just another scam.
A group calling itself ShinyHunters claims to have gained access to the records of 335 million users. They are demanding $900,000 for the dataset, which allegedly contains passwords, verification documents, wallet information, and transaction history.
However, Binance noted that many of the allegations simply do not align with how the company stores information. For example, the company does not store user passwords in plain text and never stores private keys from customers’ external wallets.
Exchange representatives also noted a peculiar detail: the list of allegedly stolen data included regions where the company has not operated for a long time. They added that previous attempts to sell such information were often based on data collected via viruses on users’ own personal devices, rather than through hacks of the exchange’s systems.
Binance confirmed that the investigation is still ongoing, but at this time there is no evidence of a leak of user accounts, authentication data, or information from internal systems, as claimed by the hackers.